Each year, we ask Sky Blues fans to take part in a survey of their attitudes and habits. The answers to these surveys help us to gauge the mood and concerns of Coventry City Supporters.
This year, amongst other things, we're looking at what you think about the matchday experience.
The survey is open to all fans, whether Sky Blue Trust members or not, though we do ask you to say if you are a member.
Just select "Fans Survey" from the main menu to complete the questionnaire.Write comment (0 Comments)
Congratulations to the winners of our raffle, and thanks to all those who bought tickets.
The winning numbers are:
14-15(16) signed away shirt: Yellow 591-595
Bottle of Bowmore 12yo Islay Single Malt Whisky: Pink 146-150
Boiler service from Mark Joiner Plumbing and Heating: Pink 121-125
Three prizes of a week at Kits Academy’s holiday camps for football, dance or multisports: Yellow 56-60, Pink 216-220 and Pink 256-260
Bottle of Vodka: Pink 11-15
Bottle of Wine: Yellow 36-40
You will need to show the winning tickets when collecting your prize
Alcohol will only be handed over to Over 18’s.Write comment (0 Comments)
The news that Sky Blues supporters are upset with arrangements for collecting season tickets shows just how inept the club’s attempts at customer relations have become under the current owners.
City have not had the best reputation for treating their supporters well since the days of Jimmy Hill’s Sky Blue Express (now there was someone who really could look after the fans), but the Sisu regime seem to have brought them to an all-time low.
According to Coventry City Mad, the club say they cannot use the new Arena Park shop, and the Citibase building isn’t open at weekends. Quite why the shop is inappropriate, they don’t care to say, nor why they are only making collection at Lockhurst Lane available for four hours in the middle of the day. Not unnaturally, supporters are unhappy.
When you compare the time, effort and money Sisu have poured into court cases to screw as much as possible out of the City council with their treatment of their (supposedly) most valuable customers, it becomes clear that the needs of supporters are way down on their list of priorities.
It’s ironic that news of the fiasco surfaced on the same day as the club published their 2015-16 Customer Charter, which begins with the statement that the club is “committed to providing excellence in our service”!Write comment (0 Comments)
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